Ben Wiederholt, FACHE, is interim chief executive officers at Community Health Provider Alliance (CHPA). He has been a healthcare executive for 18 years and is currently the president of Icarus Advising which supports organizations in the journey to a patient-first delivery system that is more effective, efficient, and equitable. Most recently he was the CEO at STRIDE Community Health Center, an FQHC with 17 locations throughout the Denver Metro area serving more than 55,000 people a year who are economically poor. During his five-year tenure, finances were stabilized, visits increased by 97%, quality outcomes improved including an emphasis on reducing health disparities, and programs were expanded to address the social drivers of health. Ben previously led ambulatory operations at Centura Health. He holds a master’s degree in health administration from the University of North Carolina – Chapel Hill. He is honored to be part of the incredible team at CHPA and to support them and the board during this transitional period.
Mark Sandvik is the chief financial officer at Community Health Provider Alliance (CHPA). Mark received his Bachelor of Arts degree in Political Economy from Colorado College (Colorado Springs, CO) in 1989. In 1995, he received dual degrees from the University of Colorado, Graduate School of Business (Denver, CO): Master of Science in Healthcare Administration and Master of Business Administration. His experience the past 25 years has included operational management and financial and clinical consulting work with integrated health systems throughout the mountain west. He served as chief financial officer at Northwest Colorado Health for more than 16 years during which time the organization experienced significant growth through program expansion and innovation to serve its vast market area. He was a member of the CHPA Board of Directors from 2015-2022.
Brandi Apodaca is the chief operating officer at Community Health Provider Alliance (CHPA). She has been an RN for over 23 years, with 15 years experience in implementing Clinically Integrated Networks, Accountable Care Organizations, and value-based care initiatives for commercial, Medicare Advantage and Medicaid contracts. In addition she has lead teams supporting fully-capitated medical management and developed care coordination, utilization management, disease management, and practice transformation programs. She previously served as a US Air Force RN and held management positions with Aetna and Physician Health Partners. In her most recent role, Brandi worked as the director of quality at HealthONE Colorado Care Partners (CCP) overseeing 4 commercial value-based contracts and 4 Medicare Advantage Programs. She collaborated with physician leadership to develop strong practice improvement toolkits and care coordination programs improving patient quality outcomes with data-driven quality improvement activities. At CCP, Brandi oversaw the successful support of 85 primary care practices with greater than 125K attributed lives resulting in annual contract performance of more than $2.5 million in shared savings. Brandi has lived in Colorado since 1988 and enjoys the beautiful Colorado outdoors including skiing and golf. However, she spends most of her free time with family, including her husband, their four children and one grandchild.
Susie Stebbins is the director of human resources and business operations at Community Health Provider Alliance (CHPA). With over ten years of experience in human resources working alongside the executive team, Susie specializes in human resources management, organizational leadership, and change implementation. One of Susie’s favorite things about working in human resources is supporting staff in their roles to drive innovation, improve processes, and cultivate a workplace culture that employees can thrive and grow in. Other things Susie is passionate about is utilizing technology for mass communication to educate, empower, and inspire our community to support CHPA’s mission and vision. Susie is inspired by her husband and two kids (ages 5 and 1) and in her free time, she likes to golf, play board games, cook, and attend performing arts events.
Dr. Timothy E. Dudley is a clinician and medical executive with several decades of experience in clinical practice, graduate medical education and accountable care organization (ACO) and clinically integrated network (CIN) administration. Dr. Dudley has prior extensive consultation experience, along with more than 35 years of clinical and medical directorship in both rural and metropolitan areas. His experience in research, publication and public speaking includes topics on physician/patient communication, patient perception of health risks, behavior change technology, and health promotion and disease prevention. Recently, Dr. Dudley served as medical director and chief medical officer for a large CIN. He also has served as legislative chair for the Colorado Academy of Family Physicians and on the Colorado Family Practice Director’s Council. Dr. Dudley has provided legislative testimony on matters related to healthcare and participated in development and promotion of managed care reform legislation, tobacco legislation and Medicaid Managed Care legislation. Dr. Dudley has presented at multiple national healthcare meetings, including (but not limited to): the Annual Patient Education Conference, Society of Teachers of Family Medicine, and American College of Preventive Medicine. He has more than 30 years of leadership experience in premier medical clinics and residency programs across the country.
Leah Fitzgerald, PharmD, BCACP, is the clinical pharmacist for Value-Based Care at Community Health Provider Alliance (CHPA). She is a graduate of Auburn University and completed an ASHP accredited PGY1 residency in Atlanta, GA before moving to Colorado to begin her pharmacy career. Dr. Fitzgerald worked in the acute care setting as an intensive care specialist for the first half of her career. In 2016 she began working in community health as a senior clinical instructor with the University of Colorado Skaggs School of Pharmacy and Pharmaceutical Services. She is the director of pharmacy services at Denver Indian Health and Family Services (DIHFS), an Urban Indian Organization located in Denver, CO and supports pharmacy services at CU Family Health Clinic, a FQHC in Sheridan, CO. During her time at DIHFS she implemented new pharmacy services including a 340b pharmacy and helped grow clinical services through utilization of collaborative drug therapy management protocols. Her work at DIHFS was highlighted in the Journal of Primary Care and Community Health in January 2022. She is passionate about the opportunity pharmacists have to improve access to affordable medications and their positive impact on quality of care for vulnerable and underserved populations in Colorado. Outside of work she loves spending time with her family which includes her husband, two teenage boys, and their dog, Rufus. In addition to being active outside and enjoying the hiking trails near her home, Dr. Fitzgerald also loves to read and cook.
Robert Smith is a practice transformation coach at Community Health Provider Alliance (CHPA). Rob graduated from the University of Michigan and began his career as a Human Resources professional. Over ten years ago, he transitioned to healthcare to focus on clinical quality and operational performance improvement activities for a multi-state accountable care organization as part of Colorado’s largest healthcare delivery system. Rob is a Certified Professional in Healthcare Quality (CPHQ) from the National Association for Healthcare Quality and has extensive experience leading the development and deployment of high-impact quality and systems transformation initiatives within a variety of healthcare settings. Rob is well-trained and experienced in utilizing lean methodology within various healthcare settings and holds a Certificate in Quality and Safety from the Institute for Healthcare Improvement. When not working, Rob enjoys spending time with his family and enjoying the great outdoors of Colorado. Welcome to CHPA, Rob!
Brionna Benedetti is the supervisor of quality and risk adjustment at Community Health Provider Alliance (CHPA). She is a graduate of the University of Florida’s Public Health program, holding high honors as a member of the Delta Omega National Public Health Honors Society. Brionna is an accomplished healthcare professional with over five years of experience in the healthcare industry. Early in her career, she started as a Patient Care and Risk Adjustment Coordinator for a physician-led ACO in Gainesville Florida, where she provided care coordination and HCC coding expertise to over 20 providers. While at this ACO, she also served as a case manager, piloting a program to reduce emergency department utilization and promote better health outcomes for patients with complex care needs. She later worked as a Practice Performance Manager and Medicare Consultant for United Healthcare, where she led both large health systems and small health groups in quality-of-care strategies and diagnoses recapture rates. She holds several certifications from the American Academy of Professional Coders (AAPC) and is passionate about the diagnostic coding world.
Loretta Lathon is the risk adjustment & quality specialist educator at Community Health Provider Alliance (CHPA). She is a graduate of Norfolk State University’s Advanced Billing and Coding Program. Loretta is a highly accomplished health care professional with over 25 years of experience in the health care industry. Early in her career, she attended the US School of Allied Health Professions and completed training to become an EMT. She later worked as a health and safety coordinator where she was responsible for managing over 80 employees and coordinated health and safety courses with businesses throughout the Hampton Roads area. She has served as a member of the City of Suffolk Steering Committee, US Naval Chapel Council and vice president of the local Suffolk chapter of the American Association of Professional Coders (AAPC). She holds several AAPC specialty certifications and worked as an HCC Clinical Coding Trainer. Loretta was responsible for implementing client validation and remediation training programs, tracking quality scores, auditing providers, and giving feedback to ensure documentation was accurate, yielding maximum shared savings. Loretta has been married for 34 years to a US Navy Veteran who served 26 years in the armed forces. She enjoys exercising and spending time with her family.
Christine Smidt is a risk adjustment and quality specialist at Community Health Provider Alliance (CHPA). She graduated College America in 2002 with a medical assistant diploma. Christine went on to work mostly within family practice. In 2012 she graduated with a bachelors degree from College America. Christine started working for Ponderosa Family Physicians doing billing and coding and was the team leader for more than nine years. Christine used her expertise from both front and back office experience and helped institute the care coordination program that made a huge impact on the practice and patients. In 2016 she received her Certified Professional Coders (CPC) certification. She has also been the vice-president and president of her local Aurora American Academy of Professional Coders (AAPC) chapter since 2019. Christine is married to a very patient and loving man, they have two sons ages 21 and 14. Her Great Dane, Maximus serves as her office assistant. She also enjoys camping, crocheting, cross stitching, and sewing in her free time.
Diana Hope is a risk adjustment and quality specialist at Community Health Provider Alliance (CHPA). She attended Big Bend Community College while living abroad in Feltwell, Norfolk, England. Upon relocating to Colorado, she took a fondness in healthcare coding and billing. After researching options for success, she pursued her passion with the American Academy of Professional Coders (AAPC) where she obtained her various licenses to work with distinct healthcare providers. Diana has worked in hospital burn centers, private practice, coding production centers, and in the corporate setting. She is a professional coder with over 25 years of experience in the healthcare industry. She has over seven years of experience in HCC risk adjustment. She has served as an officer for many AAPC local chapters. In her free time, Diana enjoys volunteering at local Great Pyrenees shelters. She also enjoys hiking, cooking, yoga, puzzles, and Tae Bo.
Paula Thingelstad is a Risk Adjustment & Quality Specialist at Community Health Provider Alliance (CHPA). She attended college at the University of Arkansas with the desire to participate in the nursing program, eventually shifting to Health Information Management (HIM). She became certified by the American Association of Professional Coders (AAPC) as a medical coder in January 2006. Paula worked for Indian Health Services for six years as a coder, biller, and accounts receivable clerk. After that, she worked for a rural healthcare clinic providing coding services for two years. Then Paula found her niche in the risk adjustment area. She worked on the payor side providing audits as a risk adjustment coder and a quality assurance team lead for seven years. Then she served as a clinical documentation integrity (CDI) specialist delivering provider education, auditing provider coding, and training new auditors before serving as a risk adjustment coder/auditor and a team lead for two years. She was also a provider auditor during those two years. She participates in her local Mitchell SD AAPC Chapter where she served as Vice President from 2021-2022. She is married and has 6 children (including two twin boys) all whose names begin with the letter “K”. Between being busy with work, kid activities, and taking care of her two dogs, Willow and Wicket (a shih poo and toy poodle), she enjoys watching the Denver Broncos. She is also an avid dart thrower and enjoys camping, fishing, spending time with family, and creating projects on her Cricut machine.
Richelle Griffiths is a Risk Adjustment & Quality Specialist at Community Health Provider Alliance (CHPA). She attended San Diego Mesa College in 2012, participating in the Registered Health Information Technologist (RHIT) program. She graduated with her associates degree and certification as a RHIT in Health Information Management (HIM). She later became certified by the American Health Information Management Association (AHIMA) as a medical coder in March 2014. Over the past 9 years, Richelle has worked as a contract coder for multiple hospital and physician networks around the country, strengthening her skills in many coding specialties. Most recently, she served as a clinical documentation integrity (CDI) specialist, auditing provider coding as a risk adjustment coder/auditor. She has a 10-year-old son and has adopted multiple animals. If she is not working or playing Minecraft or Roblox with her son, she enjoys woodworking and rehabbing furniture she buys at yard sales or thrift stores.
Caliay Pratt is a risk adjustment and quality specialist at Community Health Provider Alliance (CHPA). Caliay started working in a billing office doing account receivables when she realized that she enjoyed the medical coding side of revenue cycle. In 2017 she received her Certified Professional Coders (CPC) certification through the American Academy of Professional Coders (AAPC). She received three other licenses through AAPC as well. Caliay has worked in private practice, hospitals, and rural health clinics as a medical coder and biller for the past seven years. Most recently she served as a documentation improvement expert where she delivered provider education, coder education, and documentation and HCC auditing for a large multi-specialty group. She has two office assistants, a border collie named Tyson and a corgi named Brodie. In her free time, she enjoys photographing wildlife across the state of Colorado as well as fishing and camping with her spouse and dogs.
Caitlyn Diroff is the executive assistant and communications specialist at Community Health Provider Alliance (CHPA). She first started supporting CHPA part-time while working with sister company, Colorado Community Health Network (CCHN) in April 2019, transitioning to CHPA full-time in early 2022. Caitlyn’s primary responsibility is to assist the CEO, leadership team, and Board of Directors. She also leads the development and execution of the organization’s communications plan. Caitlyn earned her bachelor’s degree in public and nonprofit administration with a minor in advertising and public relations from Grand Valley State University in Grand Rapids, Michigan. Before moving to Colorado, Caitlyn worked in fund development and events for a small nonprofit carrying out a music-based academic achievement program for K-2 students in Kent County, Michigan. She is skilled in nonprofit administration, executive assistance, event and conference planning, communications, fund development, community engagement, and more. In her free time, Caitlyn enjoys volleyball, yoga, cooking, and spending time outside.
Brandi Gorgon is the healthcare data reporting coordinator at Community Health Provider Alliance (CHPA). Brandi graduated from her local community college with an associate degree in Physical Therapist Assistant. Shortly after graduation, she pivoted from working in an outpatient physical therapy role into a data specialist role at a Delaware hospital in the trauma department, which is where she found her love for healthcare data. She enjoys seeing how much of a positive impact data can have on improving patients’ outcomes and experiences. Brandi is currently pursuing her Bachelor of Science in Computer Science. In her free time, Brandi enjoys mountain biking and volunteers as a coach for a local women, girls, and non-binary mountain biking team. She also enjoys spending time with her partner and their two cats.